Crestron TPMC-8X-BTP Spécifications télécharger pdf (Page 67)

Crestron TPMC-8X Isys i/O

8.4” WiFi Touchpanel

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

TPMC-8X Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Touchpanel does

not turn on.

Battery was not charged

or is discharged.

Place the TPMC-8X on the

docking station and charge

the battery using the provided

power pack.

TPMC-8X is off, in

power down mode or

has no power.

Verify that TPMC-8X has

power and is on or in standby

mode.

No WAPs

defined/selected on the

TPMC-8X.

Refer to the “Ethernet Details”

section of this guide, which

starts on page 37 to

define/select WAPs.

No IP address

configured/obtained on

the TPMC-8X.

Refer to “Ethernet Details”

which starts on page 37 to

define IP addresses. If the

TPMC-8X is set up to use

DHCP (not recommended),

you can use the WAP window

box to verity the IP address

provided. If the number is

invalid for your subnet or no

number is present, verify that

the DHCP server is working

properly.

Cannot upload VT

Pro-e project or

firmware from

Toolbox via WiFi.

TPMC-8X is out of

range or has poor

access to the WAPs.

The TPMC-8X is out of range

of the WAP or is experiencing

interference. Refer to the

WAP documentation for

instructions on setting up a

wireless network with

minimum interference and no

dead spots.

TPMC-8X does

not show

feedback and/or

does not control

any devices.

No WAPs

defined/selected on the

TPMC-8X.

Refer to the “Ethernet Details”

section of this guide, which

starts on page 37 to

define/select WAPs.

(Continued on following page)

Operations Guide – DOC. 6539C Isys i/O

8.4” WiFi Touchpanel: TPMC-8X • 63

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Crestron TPMC-8X-BTP Spécifications Page 67

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