Crestron PRO2 Manuel d'utilisateur télécharger pdf (Page 11)

SYMETRIX SOLUTIONS: TECH TIP

February 2014

6408 216th Street SW | Mountlake Terrace, WA 98043 USA

T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co

Troubleshooting

If the iPad touch screen does not seem to be working to control the Symetrix

device then,

1. Check that the IP address of the Symetrix device was entered properly

into the UDP control screen in Crestron’s Simpl conﬁguration screen.

2. Check that the IP address of the Symetrix device hasn’t changed

via the front panel LCD display. Remember to use a Static IP address

for the Symetrix device.

3. Check that the controller numbers entered into the ATI dialer module

match the controller numbers deﬁned in the Symetrix conﬁguration ﬁle.

Note:

• Download the Crestron app for the Apple iPad (the $99 only hurts for a couple

of minutes)

• Conﬁgure the iPad for “Use Local ﬁle”

• Upload the touch panel ﬁles to the Apple iPad

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Crestron PRO2 Manuel d'utilisateur Page 11