Crestron CNXRMIRD IR Detector
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
CNXRMIRD Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE
ACTION
No response from
commands sent to
CNXRMC or
CNXRMCLV.
Universal remote is not
communicating with the
CNXRMC or
CNXRMCLV.
Verify that
CNXRMIRD is
connected to IR IN
port on the CNXRMC
or CNXRMCLV.
Remove any
obstructions between
CNXRMIRD and
CNXRMC or
CNXRMCLV.
Universal remote is not
emitting a format
compatible with the
CNXRMC/CNXRMCLV.
Refer to the latest
versions of the
CNXRMC (Doc.
8162) and
CNXRMCLV (Doc.
8161) Operations
Guides.
Operations Guide - DOC. 8165 Infrared Detector: CNXRMIRD • 5
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